Q: Is there a law that protects the consumer from being forced into buying a warranty on a used car?
I did not want to purchase the warranty but without it I was not going to be allowed to purchase the vehicle. I requested written information regarding the warranty but nobody at the dealership was able to provide me with that, all they could do was tell me that it was mandatory and would be valid as long as it was serviced at a Toyota dealership, I was reluctant to purchase the warranty but went ahead and purchase it anyway. After purchasing the vehicle I made numerous inquiries into the warranty details, I was then told that the car would need to be serviced at their dealership " Interstate Toyota". This would provide another big concern for me since the vehicle is being located in another state, which would make it impossible to service it at Interstate Toyota dealership. If I had known this, I would’ve never have purchased the vehicle.
A: That is very clearly fraudly and extortion. You should immediately report it to the Attorney General's Consumer Fraud and/or Extortion Units! Criminal.
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