Q: My husband and I filed our income taxes in April and we still have not received our refund. How long do we have to wait?
I called the IRS and get a recording saying they don’t have any information. I called the hardship line to talk to a person and he said they are still processing income taxes but it has been six months. What can I do? We really need our refund.
A: If you mailed in your return then unfortunately it will likely be a long wait. I spoke with someone at the IRS recently regarding a client's return that was mailed in February and was told that they do not have any idea how long the wait will be. They also told me that only 5% of IRS staff is actually working at IRS buildings. Another 20% are working from home. This means everything is going to take a long time. I spoke with someone else and was told that there are tractor trailers filled with unopened mail. My only other suggestion is to call your local taxpayer advocates office and see if they can offer you any help. If it is causing a financial hardship they may be able to help. I do not know but it is worth a try. Here is a link to their website. https://taxpayeradvocate.irs.gov/contact-us
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