Q: I purchased life insurance from Colonial Penn a few months ago. Last week a rep called me and tried to get me to upgrade
I purchased life insurance from Colonial Penn a few months ago. Last week a rep called me and tried to get me to upgrade. I told him no at least six times. he was very aggressive and pushy. I got a letter the other day saying "Congratulations! As we have discussed over the telephone, you made a very wise decision in choosing to add to your coverage. It shows a new higher premium. How can they be allowed to do this?
A: Selling you coverage you did not want and did not ask for is not permissible. You should call the company and try to get the change reversed and the coverage that you want reinstated at the original premium that you were happy with. If the company refuses to do it, you should contact a consumer law attorney.
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