Q: A corrupt third-party ticket company refuses to give me a refund for a canceled concert
My concert was initially postponed, then canceled several months later. During a dispute with my credit card company (goods/services not received), the third-party ticket company sent me documents/evidence that assured me that I would get a full refund if the concert got canceled. (By the way, this company has a bad reputation on BBB.) Then after the concert got canceled, the company told me I'm not allowed to get my money back for two very distinct reasons: 1) I disputed the company; 2) the coronavirus. Both of these events apparently make it impossible for them to give me my money back. I have received neither the concert that I paid for nor my money back. Is this something like unjust enrichment? Is my case appropriate for small claims court? Furthermore, do I file this lawsuit in the state that the company is located or in the state that I currently live or in the state where the concert venue is located? Thank you in advance.
A: You may file a complaint against the company if it was doing business in your state. Each state has different jurisdictional limits as to which court you file a complaint. Call your county court and speak to he administator's office to determine in which to file the complaint and the fees involved. The forms necessary to do so are available on line for NJ Courts.
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