Q: Hi, I like know about consumer law. I want to know about my rights.
I bought a used car from dealership and during my purchase I was not told about the Defects that involve the actual operation of the car. Examples include the brakes, tires, and Blind Spot Detection system. I replaced the tires and brakes and pay to dealership worth($500) and they told me to go to nearest Hyundai to fix my BSD. My nearest Hyundai (paid labor $124) told me that the car had a accident before (I was not aware of while purchasing) and the rear sensor and bracket that hold sensor is broken and It needs replacement. Dealership just changed the sensor and now the warning came back again. Hyundai quote more than $1000 to replace bumper (broken bracket) & do calibration. My dealership is not cooperating and simply refusing to do anything. They are making me run from dealership to my nearest Hyundai for almost 8 months now. My question is- They sold me this car with the BSD warning sign and now refuses to fix this. Am I suppose to pay for the bumper replacement and calibration?
A: You may be entitled to relief under the Massachusetts Lemon Law. I suggest you review the requirements here: https://www.mass.gov/guides/guide-to-used-vehicle-warranty-law. You should also visit: https://www.mass.gov/service-details/consumer-services-at-the-attorney-generals-officer The dealer has to have given you a warranty (I assume this is a used
The issues are did the dealer violate the used car warranty (I assume the car is used) when it charged you for the initial repairs for the brakes, tires and BSD, was the warranty still in effect when they performed those repairs, are those repairs, as well as the need for a new bumper, covered by the warranty.
Can you find a used bumper or get one online more cheaply? Dealers tend to sell OEM parts which are more expensive.
If all else fails, you can always sue in small claims court. See if the court clerk will help you fill out the form and explain why you were treated unfairly and how much money you are entitled to.
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