Stoughton, MA asked in Personal Injury for Massachusetts

Q: in MVA 11/5/19. other driver at fault. I have life changing injuries in excess of $10k. My atty never updates me.

I receive bills from hospital monthly. My attorney indicated he would take care of these but now the collections agencies are after me. My communication with atty at this point is as follows- I receive an ambulance bill or treatment bill for the 15th time now, I email it to him he tells me he will work to make sure it’s paid. This happens every single month for over a year now. When do I throw in the towel and find someone else? An attorney to police my attorney. Jeesh! The party who hit me ins co agrees to my injuries and I have permanent vision loss due to a torn retina when I hit my head on the windshield. I need answers. They offered $9800 which doesn’t cover my medical bills let alone pain & suffering for loss of vision permanently. What happens if I do nothing at this point and just wait for my attorney to reach out? Could it conceivably be years? I am beyond frustrated w/my attorney & his lack of follow through follow up… Anything, any communication at all. What 2 do?

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3 Lawyer Answers
Kenneth I. Kolpan
Kenneth I. Kolpan
Answered
  • Wayland, MA
  • Licensed in Massachusetts

A: Is your case in suit? If not, you can consider switching attorneys if your are dissatisfied with his/her services.

1 user found this answer helpful

Steven A. Schwartz
Steven A. Schwartz
Answered
  • Boston, MA
  • Licensed in Massachusetts

A: Lawyers are no different from plumbers or electricians. If you are not happy with the services you are getting, you can always switch. It is important to have confidence in your attorney and that he or she is working in your best interests and satisfying your concerns. Communication is probably the biggest complaint I hear when it comes to someone's attorney. I suggest you insist on a meeting to address your frustrations. If you don't get satisfactory answers, you may think about making a switch. Remember, you only have one shot at this, so you want to make sure it is being handled by the appropriate law firm. Certainly you want to be compensated properly for your pain and suffering, but at the same time you need to be taken care of from day one to the end of the process. That is just as important.

Michael O. Smith
Michael O. Smith
Answered
  • Boston, MA
  • Licensed in Massachusetts

A: I agree with the other two answers. You should ask your attorney for an in person meeting to review your claim in depth and figure out the issues with your outstanding medical bills. You should also have a talk with your attorney regarding the potential value of your case. Another important question for your attorney is to determine what insurance coverages there are to compensate you.

If your attorney is not communicating with you, then it is time to look for another attorney. Find an experienced attorney who handles motor vehicle accident law. Most will offer a free consultation and work on contingent fee.

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