Q: Required to be on call 24/7. A 40 hour work is rare.
And each contact/phone call is billable for this “for profit agency” My ability to visit family is limited as company phone (ATT) does not work in my home town; however, other carries will.
A: Hi, more information is needed here. Are you paid for the time you actually spend on the phone? Is there a fixed amount of time that you are required to call back if you miss a call? There are many factors to determine whether on-call time is compensable. I would reach out to an employment law attorney in your state for a consultation.
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