Q: I had my car illegally towed from apartment. What can I do?
Apt did not use contracted towing company as what’s listed in my contract and outside buildings. They will not tell me a reason my car was towed. Who ever took my car did not leave any information on where my car was taken to. They did not register my car as towed, so it has been stolen. I made a police report for stolen vehicle. My car is racking up fees and the apartments are the ones who called to have it towed. What can I do? They refuse to give me information as they claim they don’t know who took my car. It’s been over a month!
A: Hello, thanks for your question!
Sorry to hear about that! In regards to the fees that you are being charged, on the invoices you are receiving, there should be a phone or email address that you can reach out to figure out what's going on.
I'm a little confused - how do you know if the apartment staff called to have it towed or that it's not the towing company listed in the lease agreement? If the staff did call, there should be contact info that you can get to figure out how to get it back. Best of luck!
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