Portland, OR asked in Consumer Law for Oregon

Q: I used one of their products and my scalp has been irritated for months, am I liable for any kind of compensation?

My hair is dry and falling out and my scalp is flaky and itchy.

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1 Lawyer Answer
Gregory L Abbott
Gregory L Abbott
  • Consumer Law Lawyer
  • Portland, OR
  • Licensed in Oregon

A: Maybe but it all depends. First, you will have to prove that use of the product, according to its directions, has materially damaged you. That most likely can require the testimony of a medical doctor (read EXPENSIVE). You will have to prove both that your head has been damaged and whether it is temporary or permanent, as well as that it was the product that caused the damage. How much it may be worth depends on many factors but generally on how seriously you have actually been injured. It may also matter if you are the only one or if the company has had this sort of feedback from others. If you were injured after they knew of the problem but elected not to pull the product from stores, you may be entitled to punitive damages even. But like most litigation, you have to front the money, go to trial, and see what happens. Good luck.

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