Wakeman, OH asked in Contracts and Lemon Law for Ohio

Q: Can I sue vroom, an online car dealership for fraud?

They falsely advertised the condition and features included on the car. They also claimed this vehicle has a clean title; however, the car has had electrical issues since day one. I have several reasons to believe this car has previously been in a wreck after taking it to a mechanic. The company has a 7 day or 250mile return policy and they waited almost a full 2 weeks to finally get back to me so that I would be forced to pay for any additional mileage even if I wanted to return it. After they got my money, they would hang up on me whenever I called. They failed to acknowledge any issues or make the situation right. They finally responded back to my email with “we’re sorry the car didn’t work out for you” then gave no solutions. They are now trying to force me to return the vehicle and just sent an email stating that they will refund some of the money & that they already re-listed the car and are sending someone out to pick it up without even asking me if that’s what I wanted to do.

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1 Lawyer Answer
Hunter G. Cavell
Hunter G. Cavell
Answered
  • Solon, OH
  • Licensed in Ohio

A: You should speak with an attorney about this. There could be a bait-and-switch issue in your situation. The question is, what would you like to get from the dealer?

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