Q: Is Lexus offering me & others “goodwill money” to fix our hybrid model vehicle an admission of liability on their part?
I purchased a Lexus hybrid 5yrs ago and only gotten my car serviced with them.Without any warning or signal of distress, it just started make a rattling sound and my CE light came on.Took it immediately to Lexus dealership who callously told me that my gas cover had a “hairline fracture” that was over time leaking fluids into my cylinders (2).I reported the incident to Lexus Corp which they responded with “Lifetime goodwill money” to go towards fixing the car (supposedly half minus taxes).I was not 100% satisfied and did some digging-found a Lexus hybrid Forum where Atleast 15+ other individuals have experienced this Very issue around the same mileage & even had a mechanic breakdown why this would occur in these hybrid models released at this particular manf. time.Some cases worse than others but all needed this service done by Lexus to fix & were offered half of what it costs to fix their car.Dealership assured me this was a “rare occurrence” yet they knew prior mine that this was an
A: Contact the Center for Auto Safety. You can also file a complaint with the Federal Trade Commission and the US DOT.
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