Q: I hired a photographer/videographer for my wedding. They claimed to be a professional company but I have since learned
They outsource clients to brand new photographers with little to no experience. Not professionals. They are refusing a refund.
A: Whether or not you're entitled to cancel the contract and get your money back is entirely based on the terms of the agreement itself, whether it specified a standard of experience that was required for the photographer performing the work and whether or not they were permitted to outsource the work. Have an attorney review the document and they can provide you with a more comprehensive answer.
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