Oakland, CA asked in Insurance Bad Faith for California

Q: To what degree your insurance company with road side assistance are liable to assist you with your emergency brake down?

Formost insurance failed to provide assistance to me , an individual with disability, because I didn't have enough money to cover the towing, they first said $2000 out of pocket and then kept chang the number. In 4 instance. I was driving my RV from LA to san Francisco. I blow 3 tires, then mechanical. Out of 5 separate report, only the fist time they send someone to change my tire with my spare, he wasn't equipped, then they send another provider which was worsed. I end up calling on my own and get me of the freeway. Thank you

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1 Lawyer Answer

A: Its impossible to answer that question without looking at the insurance policy. However, if you are correct that the insurance company breached the insurance contract by not providing roadside assistance, they owe you the cost of the service (whatever you paid the other provider to fix your tires or tow your vehicle). If they owe you the money, send a demand. If that does not get a response, file a Small Claims Court lawsuit.

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