Q: How to get our money back from a dentist that stopped working because of a heart attack?
My wife paid for all the prep work towards the main procedure and also an additional $8,000.00 for the rest of the procedure. She went to this dentist because of his reputation for being excellent at his job. Now that he is not coming back to his office my wife wants her money back to go somewhere else. They keep putting her off. Can she ask for all the money back including the prep work and how should we handle it if they keep putting her off? Just to be clear she only had a couple of office visits and her procedure was not done.
A: She is entitled to a refund of all of her money with the exception of the fees for the prep work. Often times when a health care provider is no longer able to work, another provider takes over the practice. You should inquire about that. You can ultimately sue for a refund of your money or complain to Maryland Board of Dentistry.
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