Q: Having problems with my late mother in laws auto insurance agent/company
When my Mother in Law passed we contacted her insurance agent to cancel her policy. He told us it was cancel and we left it at that, the next month we notice that the insurance company is continuing to take money out of the account she shared with my husband We contacted the agent again, he said the policy wad canceled and it takes a few weeks to process, so we left it at that. The next month the insurance company takes money out of thr account again. We contacted the agent and he says the policy is canceled. The next month thr same thing. So again we contact the agent only send screen shots of the bank withdrawals. The account was finally canceled 8/10 and now he tells us we need a court appointed trustee to get back the money they took after we ask and were told the policy was cancelled.. is there anything we can do? This has been going on since 4-5-22 and now the agent won't even respond to our emails.
A: An Oklahoma attorney could advise best, but your question remains open for two weeks. I'm sorry for the loss of your mother-in-law. The estate and probate attorneys here would probably have the most insight on this. A starting point could be to bring the matter to the attention of the executor for the estate. Good luck
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