Q: My mom has solar panels for abt 8 mon and she was told the panels were to produce what show in the light bill
What can we do, is there a way to cancel or terminate. They are paying double now in light bills. Solar panels aren't producing what she was told it was going to produce. Now the company wants her to add more panels and pay more when my mom was told something completely different. She also didn't know the contract had been sign until a week later she called to say she wasn't interested anymore, she was told it was too late she had signed there was nothing more to do
A: This is becoming a common problem with residential solar systems. Many states will allow a consumer to terminate a transaction if fraud was involved.However, no one can give you specific advice on your mother's rights unless they get a detailed fact statement from her and review the contract and any other paperwork involved in the transaction. She will need to consult with an energy attorney to get an accurate idea of her rights.
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