Houston, TX asked in Consumer Law, Civil Litigation and Civil Rights for Texas

Q: Can I sue gexa entergy for over charging me because last August my bill was 378, September 647 October 763, November 255

December 919, January 786. I live in a 1 story house and it's just me and my lights get turned off every month and Every time I try to fix this I get on hold I'm on hold for hours upon hours until I pay the bill and then it starts over. I asked The guy at jexa energy how much I've been paying since last August those figures he gave me. Supervisor calls me and When I explained to him how much I paid he said he doesn't show anywhere that I've paid that much that's when I explained to him that his company gave me those figures 1 hr ago and said if he doesn't see those figures then they erase it and now it's a big problem. He said he was gonna help me out but he needed me to sign some forms 1st so this brings me here.

1 Lawyer Answer
Jaime Victor Papa
Jaime Victor Papa
  • Plano, TX
  • Licensed in Texas

A: Interesting, I am about the sue a solar panel company on behalf of a couple clients soon. You may have a claim. I would need to learn more.

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