Worcester, MA asked in Consumer Law and Lemon Law for Massachusetts

Q: i financed a car

i financed a car on 1/20/23 had it in my possesion for 6 hrs and engine cut out oil spilling everywhere had it towed back to dealership same night was given a rental for 3 weeks dealership called me and said they had another car to offer and said 2500 would go to new car for trade in they made of the used car i had that broke down i had platinum coverage that i paid for on that car they never told me what was wrong with the broken down car but they said they traded it for 2500 but with a no engine the value of that car was way higher i never signed any paperwork for them to trade that car a with platinum coverage if it needed new engine i think it should have been replaced car was fom harr toyota in worcster and was a 2019 hyundai tuscon with 87000 miles they said they had did a 54 point inspection of car before given to me but 6 hours later car died i feel i should at least see the paperwork of the trade in and mechanical details of what was wrong cause i had platinum coverge from de

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1 Lawyer Answer
Christopher Tolley
Christopher Tolley
  • Consumer Law Lawyer
  • Boston, MA
  • Licensed in Massachusetts

A: This should be covered by the Massachusetts Used Car Lemon Law. This explains it in more detail than I can in a Q&A forum like this one: https://www.mass.gov/guides/guide-to-used-vehicle-warranty-law You should call the hotline phone number listed n the website and explain the situation to them.

Apply for arbitration of your claim: https://www.mass.gov/how-to/apply-for-lemon-law-arbitration

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