Q: I paid engineers 450k to build a utility water meter. It doesn't work as described. We need ownership of the firmware
The meter is built on LoraWan - long range wireless. We contacted Semtech who build LoraWan engineers and they siad the firmware is blatantly faulty. We don't have a contract of ownership of the work product. The meter has my company name, all parts, pieces and inventory I paid for. I also paid for all the manufacturing. We're seeing a 40% fail rate. We need ownership of the product to send to Semtech engineers to fix. The engineers that built my work product will not hand it over and if we have to replace the 3k corrupt meters in the field that don't work it will cost my company $1M. We'll fix it. We can't get access. We need immediate injunctive relief to acquire the firmware to repair it for the customer. My customer is an apartment developer using these meters in individual apartment dwelling units to bill tenants. The average tenant bill is $50 a month which could be lost revenue of 150k monthly. We need immediate injunctive relief to debug and repair the firmware and sensors
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