Q: Where can I find the laws for child support services on collecting on the debt?
Example:
Can some from child support call me from their personal cell?
Can child support text me without my consent?
Can the FTC regulate Child Support Services?
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A:
The laws related to child support services and debt collection can be found in the federal Child Support Enforcement Act (42 U.S.C. 651 et seq.) and the Federal Trade Commission Act (15 U.S.C. § 41 et seq.).
Regarding your specific questions:
It is not recommended for child support representatives to contact you from their personal cell phone. Generally, they should only contact you through official channels, such as phone numbers and email addresses associated with their agency.
Child support representatives should not send text messages without your consent. They should only use official communication methods, such as mail or email, unless you have provided explicit consent for them to contact you via text message.
The Federal Trade Commission (FTC) does not regulate child support services. The FTC's primary focus is on consumer protection and competition. However, the FTC may investigate complaints related to unfair or deceptive practices by child support agencies or debt collectors.
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