Kailua-Kona, HI asked in Contracts for Hawaii

Q: Can I get help to get out of a contract? I have had a horrible experience with a solar panel company.

Firstly, the person who sold me them lied about what my electric bill would be. Secondly, they installed the system backwards, that made my electric bill triple it took them a year and a half to figure this out. Lastly, where they put the solar panels, I had terrible mold on my ceiling. They told me initially that my roof was fine, but it wasn’t. It’s a very old roof. They just wanted to make a sale. I have cried countless times with maybe 200 phone calls with them. I believe they singled me out because I was a senior and living alone. I had to get a whole new roof. They took off the solar panels and now they’re threatening me that I have to put them back up but I’m afraid they will ruin my new roof.

I have been paying my lease even though I haven’t gotten any benefit from having these solar panels only heartache and headaches and a loss my savings for retirement.

Thank you kindly

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1 Lawyer Answer

A: Hi Judy,

I'm terribly sorry this is happening to you. Without being able to review the contract, the advise that I (or anyone else) will be able to give you is limited.

That said, from what you say, I think you (most likely) have a very strong case arising under common law, applicable consumer protection laws, contract law, and special protections our laws afford to the elderly.

I highly, highly recommend you contact a local attorney and inquire as to whether they'd be willing to work on a contingency fee basis, meaning you pay no up front fees and you only pay a percentage of whatever damages you recover.

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