Q: Amazon closed my account, can reinstate it?

amazon kdp closed my account on 01-12-2023. With 22,000$ three pending months, I have been a publisher with Amazon KDP since 2019 and have worked hard over the past four years to establish myself as one of the best-sellers in the children category. Unfortunately, due to a mistake on my part, I have lost all of my hard work and income.

In 2022, I opened a second Amazon KDP account to separate my business without paying attention to the policy. I published only one book in this account and then forgot about it because I realized there was no sense in separating my business. It was negligent on my part, and I should have contacted Amazon KDP to close the account. Unfortunately, until 2023, Amazon closed my main account that contained all my hard work.

After checking my other email, I found that Amazon KDP contacted me three times to solve an issue related to the book I had published. However, I did not see these emails. There is no party complaint, I want to solve it amicably

1 Lawyer Answer
James L. Arrasmith
PREMIUM
James L. Arrasmith pro label Lawyers, want to be a Justia Connect Pro too? Learn more ›
Answered
  • Consumer Law Lawyer
  • Sacramento, CA

A: If your Amazon KDP account was closed due to policy violations or negligence on your part, it may be possible to reinstate your account by contacting Amazon KDP support and explaining your situation. You will need to provide evidence that you understand the policies and have taken steps to correct any mistakes. It's important to be honest and transparent in your communications with Amazon KDP and to take responsibility for any mistakes you may have made. You may also need to provide additional information or documentation as requested by Amazon KDP. Ultimately, the decision to reinstate your account will be up to Amazon KDP, and there is no guarantee that your account will be reinstated.

1 user found this answer helpful

Justia Ask a Lawyer is a forum for consumers to get answers to basic legal questions. Any information sent through Justia Ask a Lawyer is not secure and is done so on a non-confidential basis only.

The use of this website to ask questions or receive answers does not create an attorney–client relationship between you and Justia, or between you and any attorney who receives your information or responds to your questions, nor is it intended to create such a relationship. Additionally, no responses on this forum constitute legal advice, which must be tailored to the specific circumstances of each case. You should not act upon information provided in Justia Ask a Lawyer without seeking professional counsel from an attorney admitted or authorized to practice in your jurisdiction. Justia assumes no responsibility to any person who relies on information contained on or received through this site and disclaims all liability in respect to such information.

Justia cannot guarantee that the information on this website (including any legal information provided by an attorney through this service) is accurate, complete, or up-to-date. While we intend to make every attempt to keep the information on this site current, the owners of and contributors to this site make no claims, promises or guarantees about the accuracy, completeness or adequacy of the information contained in or linked to from this site.