Q: Is there anything that can be done if hired by company with offer letter and the actual job is different and more to it?
The job was for one foundation within the company, scheduling appts, messaging physicians and or staff, refill requests etc. within 3 months of being hired was trained on new program and told we were going to all become Universal agents taking calls for multiple foundations with different work flows for each foundation and eventually taking all foundation calls simultaneously. ( which means a lot of confusion) I also found they are considering this role as entry level and keeping the pay the same even though it is double or more the work (a lot more calls and different procedures for same tasks) I was needing to find if there was anything I could do before finding another job or quitting like 5 or 6 of the others I initially trained with. We all felt lied to from the beginning as they knew prior to our being hired because they have been working towards this for over 2 years
A: Unfortunately, offer letters are generally not considered contracts, so there is likely not much you can do to hold the company to what they originally told you on the scope of your role.
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