Q: An airline denied access to my sons legitimate medical alert service dog in June of 2023.
June 2023 an airline denied flight access to my sons legitimate medical alert service dog, even though I filled out all of the correct forms. They even saw my son and saw me performing medical care to him while waiting, and still chose to make the executive decision to deny access for his service dog. Do I have a case?
A:
Maybe. There are three considerations.
The dog must be an actual trained service animal. The dog must pass the “public access test” and show it will remain focused on your son and his needs even in a crowded and busy airport. The dog must fit on your son’s lap or in his seat’s available floor space so it does not block the aisle or intrude into another passenger’s seat or floor space.
Justia Ask a Lawyer is a forum for consumers to get answers to basic legal questions. Any information sent through Justia Ask a Lawyer is not secure and is done so on a non-confidential basis only.
The use of this website to ask questions or receive answers does not create an attorney–client relationship between you and Justia, or between you and any attorney who receives your information or responds to your questions, nor is it intended to create such a relationship. Additionally, no responses on this forum constitute legal advice, which must be tailored to the specific circumstances of each case. You should not act upon information provided in Justia Ask a Lawyer without seeking professional counsel from an attorney admitted or authorized to practice in your jurisdiction. Justia assumes no responsibility to any person who relies on information contained on or received through this site and disclaims all liability in respect to such information.
Justia cannot guarantee that the information on this website (including any legal information provided by an attorney through this service) is accurate, complete, or up-to-date. While we intend to make every attempt to keep the information on this site current, the owners of and contributors to this site make no claims, promises or guarantees about the accuracy, completeness or adequacy of the information contained in or linked to from this site.
