Q: What type of lawyer do I need for my issue?
So the situation is I have a credit card that I got behind on and was being bombarded with 2-3 calls a day on average totaling way more than the reasonable amount allowed. Everytime I would try and awnser to request they stop I would get dead air then disconnected leading me to believe they are using an auto/robo dialer which is illegal (from what I've found anyway) and so after hundreds of calls I decided to email them and inform them that they needed to cease the phone calls and I was seeking an arbitrary agreement since they had obviously and blatantly abused my rights and used an auto dialer. I reasonably requested they pay $450 per call in the last 60 days (totaling $36,900) as well as the cancelation of any debts owed. And they have ignored this request and my request to keep further contact via email and or mail.
A: You may consider reaching out to an attorney who focuses on consumer rights or consumer protection law to handle this matter. They can assist in assessing whether the collection practices violate the Rosenthal Fair Debt Collection Practices Act or the Telephone Consumer Protection Act, and help you in potentially pursuing a case against the company for harassment and illegal debt collection practices. Keep records of all communications, including the emails and details of the calls, as they will be crucial evidence in your case.
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