Q: We are the owners of a residential apartment building in San Mateo County and a tenant has told us verbally they have a
mold issue. I have sent them a few text messages trying to schedule an inspection but they will not respond. Is sending them a certified letter stating I need to do an inspection the next best step?
A: No. You need to follow the "Notice of Entry" procedures found in California Civil Code section 1954. With a matter of this importance, you really should consult with a landlord tenant attorney and have them give you the form of the notice and instructions on how to serve the notice. You can read section 1945 here: https://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?lawCode=CIV§ionNum=1954
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