Q: A business is trying to collect money via lawsuit - but didn’t follow proper collection procedure to begin with?
A business texted, harassed, and threatened customer regarding money owed. They then filed a lawsuit. How do you address the improper collection actions with the court?
A:
You can bring a cross complaint. But, first, make certain what they did was illegal, and that the are the type of creditor that is precluded from those actions.
Consider consulting with experienced debt collect defense/FDCPA attorneys in the state where this occurred.
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