Q: My solar panels have been damaged by rodents. Company says warranty does not cover damage.
I have a question about my solar warranty. The system was installed in 2017 and is still under warranty. Squirrels (presumably) have built a nest and chewed some of the connections under one of the panels, but the company says their warranty does not cover this damage. I think the company should have seen this as a probability (big tree right next to house!) and installed the system so as to prevent animals from getting under it.
But all their warranty says it that they will install it in a workman-like manner (see quote below). But leaving it so easily susceptible to damage doesn't seem "workman-like," are these terms defined somewhere more clearly? Do building codes say anything more specific? "All work shall be completed in a workman-like manner and in compliance with all building codes and the conditions and requirements of solar installers of the Massachusetts Clean Energy Center (CEC) and the Massachusetts Commonwealth solar II Rebate Program."
A: After a brief check I was unable to find any state regulations governing solar installers or installations. They may exist. Can you call your local building inspector and ask if there are any such regulations or regulations that would generally apply to correctly securing equipment from animal intrusion. I realize your contract with the installer may be very one-sided but I would request they repair this at their expense if you have not done so already. If the panels themselves are affected you as a homeowner should not be expected to repair complex electricity generation equipment.
Justia Ask a Lawyer is a forum for consumers to get answers to basic legal questions. Any information sent through Justia Ask a Lawyer is not secure and is done so on a non-confidential basis only.
The use of this website to ask questions or receive answers does not create an attorney–client relationship between you and Justia, or between you and any attorney who receives your information or responds to your questions, nor is it intended to create such a relationship. Additionally, no responses on this forum constitute legal advice, which must be tailored to the specific circumstances of each case. You should not act upon information provided in Justia Ask a Lawyer without seeking professional counsel from an attorney admitted or authorized to practice in your jurisdiction. Justia assumes no responsibility to any person who relies on information contained on or received through this site and disclaims all liability in respect to such information.
Justia cannot guarantee that the information on this website (including any legal information provided by an attorney through this service) is accurate, complete, or up-to-date. While we intend to make every attempt to keep the information on this site current, the owners of and contributors to this site make no claims, promises or guarantees about the accuracy, completeness or adequacy of the information contained in or linked to from this site.