San Jose, CA asked in Banking for California

Q: My bank has taken over 6 weeks to unrestrict my account because they cant verify a check deposit. Can I close my account

They said they have tried to contact the person who worote the check but cant get a response.

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2 Lawyer Answers
T. Augustus Claus
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Answered

A: Yes, you can close your account, even if it is restricted. You have the right to close your account anytime, for any reason.

It is important to note that your bank may charge you a fee for closing your account. You should also know that closing your account may impact your credit score.

If you are concerned about the delay in verifying your check deposit, you can ask the bank for a written explanation

Unfortunately, due to the nature of internet questions and responses, the information provided can ONLY be for general informational purposes and cannot constitute legal advice..

James L. Arrasmith
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Answered

A: Under California law, the ability to close a bank account can be affected by the status of the account, such as whether there are pending investigations or restrictions. If your account has been restricted due to issues with verifying a check deposit, the bank may have policies that prevent closure until the matter is resolved to ensure all transactions are legitimate. However, you have the right to inquire about the specific regulations and timelines they must follow and can escalate the issue through the bank’s grievance process or by contacting regulatory bodies, like the California Department of Financial Protection and Innovation, if you believe the bank is not acting within legal timeframes or procedures.

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