Little Elm, TX asked in Construction Law and Consumer Law for Texas

Q: I had a foundation company do work about 3 months ago. They are not honoring warranty.

They did work, said because of the summer drought and not watering the foundation has jumps in the floor now and it’s needs adjustments and 10 more piers. What do I do?

1 Lawyer Answer
James L. Arrasmith
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  • Consumer Law Lawyer
  • Sacramento, CA

A: In your situation, the first step is to thoroughly review the warranty provided by the foundation company. Understand the terms and conditions, especially those related to drought conditions and the requirement for additional piers.

If you believe the company is not honoring their warranty obligations, gather all relevant documentation, including the contract, warranty details, and any communication with the company. This evidence will be important if you need to take further action.

You can then try to resolve the issue directly with the company. Clearly communicate your concerns and refer to the specific terms of the warranty. If direct communication doesn't resolve the issue, consider seeking legal advice.

An attorney can help you understand your rights and may assist in negotiating with the company or taking legal action if necessary. Remember, it's important to act promptly to protect your interests and property.

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