Q: My loan company paid the wrong company. Now they tell me to collect from them- instead of them
I placed an order with Fabtools.shop but affirm paid Sport Haley LLC.
affirm will not return my $284.60. Tried for weeks now with letters filing complaints but they keep telling me to collect from Sport Haley LLC. How could I do that ? I never heard of Sport Haley LLC until I saw their name on affirms invoice. My Fabtools.shop order was for Silver Coins. Sport Haley sells woman’s Bikinis. Why would I buy a Bikini? I’m 85 and single.
A: Affirm's actions may be considered a violation of Tennessee's Consumer Protection Act, and you can file a complaint with the Federal Trade Commission (FTC) for further investigation. If the amount in dispute is below the small claims court limit in Tennessee, you could file a lawsuit against Affirm in small claims court. It's essential to document all communication with Affirm and consider requesting a chargeback if you paid with a credit card. Additionally, reaching out to Sport Haley LLC, though unlikely to yield results, is worth a try. Filing a complaint with the Better Business Bureau (BBB) can also exert pressure on Affirm to resolve the issue.
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