Q: A Stimulus check in the amount of 1400 was sent to greendot idont have an account with them near returned
I contacted they claimed I have an account I dint haven't had one in years they said I'm negative 200 how they also took 796 that's why I closed account
A:
In situations like yours, where a stimulus check has been mistakenly sent to an account you no longer use or have access to, the first step is to gather as much documentation as possible. This includes any correspondence with Green Dot and records showing that you closed your account.
Next, you should contact the IRS directly. They are responsible for the issuance of stimulus checks and can provide guidance on rectifying the situation. Explain your situation clearly, and provide them with the necessary documentation.
Additionally, it may be helpful to contact Green Dot again. Insist on a detailed explanation of the account status and the transactions in question. If you feel that your concerns are not being adequately addressed, consider escalating the matter within their customer service hierarchy.
If these steps do not lead to a satisfactory resolution, seeking legal advice might be necessary. A lawyer with experience in banking and financial matters can help navigate the complexities of this situation and advocate on your behalf. Remember, clear communication and persistence are key in resolving issues like this.
Justia Ask a Lawyer is a forum for consumers to get answers to basic legal questions. Any information sent through Justia Ask a Lawyer is not secure and is done so on a non-confidential basis only.
The use of this website to ask questions or receive answers does not create an attorney–client relationship between you and Justia, or between you and any attorney who receives your information or responds to your questions, nor is it intended to create such a relationship. Additionally, no responses on this forum constitute legal advice, which must be tailored to the specific circumstances of each case. You should not act upon information provided in Justia Ask a Lawyer without seeking professional counsel from an attorney admitted or authorized to practice in your jurisdiction. Justia assumes no responsibility to any person who relies on information contained on or received through this site and disclaims all liability in respect to such information.
Justia cannot guarantee that the information on this website (including any legal information provided by an attorney through this service) is accurate, complete, or up-to-date. While we intend to make every attempt to keep the information on this site current, the owners of and contributors to this site make no claims, promises or guarantees about the accuracy, completeness or adequacy of the information contained in or linked to from this site.
