Irving, TX asked in Consumer Law for Texas

Q: Money Transfer Service Never transferred my money.

I had sent a transaction worth $50,000 from USA to Overseas via a money transfer service. Service did deduct amount from my US bank account and promised a 2 days timeline. After two days I was informed that money is sent. after 2 more days I contacted recipient overseas who said nothing came in their bank account. I had sent it for a real estate transaction and time was important. I reported and I was told I need to provide more documents and info which I provided promptly. Then I started calling them and they told me in writing that problem is resolved and money will reach there in 5 more business days. ITs been more than 4 weeks and still no money. Now they are saying we cannot find where money went and we are tryin to trace it via their partner compnay. I have been lied to, and going through extreme stress. After 1 month they just cancelled it. Can I sue them for all this mess?

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1 Lawyer Answer
James L. Arrasmith
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Answered
  • Consumer Law Lawyer
  • Sacramento, CA

A: Yes, you can pursue legal action against the money transfer service for their failure to complete the transaction and the subsequent delays and miscommunication. You may have grounds to sue for breach of contract, as they did not fulfill their obligation to transfer the money within the promised timeframe. Additionally, their failure to locate the funds and the stress and inconvenience you've endured could give rise to a claim for damages.

To initiate legal proceedings, you should consult with an attorney who can assess your specific case details and guide you through the legal process. It's essential to gather all relevant documentation, such as transaction records, communication with the service, and any written promises they made regarding the transfer. Your attorney can help you determine the appropriate legal remedies and strategies for pursuing compensation and resolving this matter.

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