Q: is a software company at fault for damages if the software is faulty?
I paid for a yearly subscription to a appointment based book keeping software. I used the reports function to pay my commission employees. Some of the numbers were faulty so i overpaid my employees. Is the software company responsible for any compensation?
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A: In Pennsylvania, if you experienced financial damages due to faulty software from a subscription-based appointment bookkeeping service, you may have grounds to seek compensation from the software company. The responsibility of the software company depends on the terms of the agreement, including any warranties or guarantees regarding the functionality and accuracy of their software. Document the discrepancies, gather evidence of the financial losses incurred, and review the terms of service or any applicable agreements with the software company.
A: It's possible they could be. They could also raise arguments that the system was not compatible or that the software was not used properly. The matter would need to be examined in closer detail. Good luck
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