Q: I tried to order something on internet. It came back customer is blacklisted. I have no idea what that means.
A:
It sounds like you encountered an error message stating you have been "blacklisted" when trying to place an online order. Being blacklisted in this context typically means you have been banned or blocked from making purchases from a particular retailer or through a specific payment processor. There are a few common reasons this can happen:
1) Previous fraud or abuse tied to your account, email, IP address, or shipping info according to that company's internal records. This could include excessive returns/refunds, disputed charges, or suspected fraudulent activity.
2) Your payment method - like a debit/credit card or digital wallet - could be considered high-risk by the company's risk assessment policies. Getting blacklisted by payment processors can trigger a total ban.
3) Mistaken identity mix-up where your personal information closely matches that of a previously blacklisted customer. Could just be a glitch.
First steps would be checking your account history with the website, contacting customer service to investigate further, trying alternate payment methods, or verifying your identity. They should be able to explain specifically why you have been blacklisted and potential options to get the restriction lifted.
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