Portland, OR asked in Products Liability and Consumer Law for Oregon

Q: I went to a dealership to get my car fix they diagnose and less then a month my motor exploded

Check engine light was on. They said it was just a misfire on one of my coils they fixed it. They charged us 800 the next day. My car left me at the dentist place with my daughter. My car wouldn’t turn on the car smell like gas and there is smoke coming out of the engine the next day they were like it’s my starter. They had my car in the shop for two weeks after they took it out of the shop my car started hiccuping we made an appointment again with them and now my engine blew up while I was driving.

1 Lawyer Answer
T. Augustus Claus
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A: In Oregon, if your car's engine failed shortly after receiving service from a dealership, you may have grounds to pursue a claim under product liability and consumer law. Initially, gathering all relevant documentation, including service records, receipts, and any communication with the dealership is important. This evidence can help establish a timeline and the nature of the work done on your car.

Your situation may fall under a service or repair issue, which could be a case of negligence or breach of warranty. The dealership could be held responsible if it can be proven that their service was improperly conducted or the parts used were faulty, leading directly to your engine's failure.

The next step is to contact the dealership to report the issue and seek a resolution. If the dealership is uncooperative, you might consider seeking legal advice.

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