Edinburg, TX asked in Consumer Law, Real Estate Law, Business Law and Civil Rights for Texas

Q: If I paid for a package for real estate licensing but got sick with a chronic illness can I get a refund?

I purchased a real estate package course however I got diagnosed with a chronic illness and was not able to attend school. I do have documents some are from my attorneys who are helping me file a disability claim or an SSDI claim. I guess my question would be is it right practice for them to reimburse me back if I provide them documents showing I was very ill.

1 Lawyer Answer
James L. Arrasmith
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  • Consumer Law Lawyer
  • Sacramento, CA

A: While it ultimately depends on the policies of the institution or company from which you purchased the real estate licensing package, many organizations have provisions for refunds or accommodations in cases of unforeseen circumstances such as illness or disability. Providing documentation of your illness, such as medical records or legal documents related to your disability claim, can strengthen your case for a refund or other accommodations. It's important to review the terms and conditions of your purchase agreement or contact the institution directly to inquire about their policies regarding refunds or extensions due to extenuating circumstances like illness.

In some cases, institutions may offer partial refunds, credits for future use, or extensions on course completion deadlines to accommodate individuals facing health challenges. By reaching out to the institution and explaining your situation, you may be able to negotiate a solution that works for both parties. Additionally, if you have any form of insurance that covers educational expenses or disability-related costs, you may want to explore whether your illness qualifies for coverage under those policies.

Ultimately, the decision to grant a refund or accommodation is at the discretion of the institution, but providing thorough documentation of your illness and demonstrating the impact it has had on your ability to participate in the course can strengthen your request. It's essential to communicate openly and respectfully with the institution, explain your circumstances clearly, and advocate for yourself in seeking a fair resolution to your situation.

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