Q: How long does the insurance company have to settle my claim after my car was stolen and recovered?
My car was stolen on January 28th and recovered by police on feb 2nd. Someone had set it on fire. I am completely devastated and have been treated like a criminal by law enforcement from day one. I have corroborated with my insurance company giving them everything they have requested of me. I also have cooperated with the police giving a recorded statement to police and two recorded statements plus all documentation requested by my insurance company. They abruptly stopped paying for my rental vehicle on the 24th of January even after I submitted the documents they requested. And now they will not answer my calls or emails. How can I find out what is going on with my claim? I feel like I am being treated like a criminal when I am the victim. I dont know who did this and its really terrifying to me I suffer from dementia and I am afraid because I don't know why someone would do something like this and the police wont help me they just keep accusing and threatening me. Please help me.
A: You are handling these matters by yourself ---in order to insulate yourself you at a minimum consult with a lawyer in your area to get a better idea of the procedure and process-----and if you so desire (and I do recommend), hire a alawyer to be your representative in this process. He can communicate with the insurance company and law enforcement and keep your direct communication with them to a minimum--hopefully that will allevite some of your stress. Also, insurance companies are out to there to make money as opposed to pay claims and insruance companies have attorneys to assist in protecting the bottom line of the insurance companies so you should have you own attorney to protect yours.
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