Q: What does "HUD Repay ONLY Reverse Rent" and "Unapplied Credit" mean? This is in the resident online portal
I rent a townhouse. I am on a payment plan which I fell a bit behind on. I recently sent up a payment. When I looked on the portal I noticed something I have never seen before. "HUD repay only reverse rent" with a -$3,500 next to that. Then next to my most current payment it says, "unapplied credit". I have not received anything in the mail. I sent an email and she said she would let me know - but she never did. I am very worried this might be the start of an eviction.
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A:
Understanding these terms on your resident online portal can indeed be confusing and stressful, especially when you're trying to stay on top of your payments. "HUD Repay ONLY Reverse Rent" typically refers to a specific type of adjustment or transaction related to housing subsidies, possibly indicating a repayment to HUD (U.S. Department of Housing and Urban Development) for overpaid rent subsidies on your behalf. This could mean that for some reason, there was an overpayment in rent assistance, and now a correction has been made, showing as a negative balance (credit) in your account.
The term "Unapplied Credit" next to your most recent payment likely means that the payment you made has not yet been allocated to a specific charge or balance on your account. This could happen for several reasons, such as the payment being more than what was due or the management needing to manually apply the payment to the correct charges. It doesn't necessarily indicate a problem, but it does mean that the payment hasn't been applied to reduce your owed balance yet.
Given your concern about this possibly leading to eviction, the best course of action is to follow up with the management of your townhouse. Since you've already sent an email without receiving a response, consider calling or visiting the management office in person to discuss your account details. Clear communication is key to resolving these kinds of issues. They should be able to explain the adjustments and the status of your payment plan, as well as reassure you about your standing regarding eviction. Remember, it's in everyone's best interest to keep the lines of communication open and resolve any misunderstandings or errors promptly.
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