Q: A contractor charged me for fencing panels but installed pickets instead--isn't "bait and switch" illegal?
I do not believe he is licensed. He has a LLC. I have searched the internet and his company does not come up or his name. Yet he is telling everyone he is licensed. He built a deck for my neighbor and did a great job. I reviewed all his work on FB and everyone seemed satisfied. However, the fence he built for me looks nothing like the picture I showed him before he took the job. He said he could do that. It is hideous. After 5 months the fence is leaning forward. It is a 6' fence with only 2 horizontal beams in the back. Should have 3. It is not aligned at the top. He charged me for "panels" and purchased "pickets" instead. I did not have a contract. On the quote there is a 2 year craftsmanship warranty, which as he explained to me means "we cover all defects from install". I paid him $3670. He does not answer texts, phone calls or emails. He believe he saw an opportunity to make some extra money off of an elderly person.
A:
It is a crime for an unlicensed contractor to work without a license. If he is not licensed, you can file criminal charges and ask for a refund as restitution.
If he is licensed, you can filed a complaint with the home improvement commission.
You also could sue him for damages.
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