Q: This is regarding my auto collision claim with my Insurance Provider.
This is regarding my auto collision claim with my Insurance Provider.
On 02/21/24, my Toyota RAV4 hit a deer and caused major damage to my car. My insurance provider is Geico.
I have been advised to take my car to the "Geico Express Facility" Body Shop. I left my car with Body Shop on 02/21/2024.
Bill of estimate was $13,061.79 and expected completion time of the repairs was on 03/19/2024.
I have been calling the body shop since 03/19 and it keeps getting delayed saying that they are waiting for a part and it is in transit.
I dont have my car yet.
I have called GEICO multiple times and spoke with Adjuster and they are suggesting to check with Body Shop.
I would like to know what my rights are in this situation as I cannot keep waiting forever hoping that repairs will be done some day. If there can be any legal course I can follow through to have GEICO held responsible and totale my car if repairs are not done by particular date.
A:
I would ascertain what part is "on order," when it was ordered, and where it is coming from. If the part is genuinely "on order," it is unlikely you have a claim against GEICO or the body shop as it is not their fault that the part needed to repair your vehicle has not yet arrived.
I would then see if I can locate the same or comparable part from another source with an earlier expected delivery date. I might even order the part from the other source. When it is delivered, I would take it to the body shop and request that they complete the repair.
Justia Ask a Lawyer is a forum for consumers to get answers to basic legal questions. Any information sent through Justia Ask a Lawyer is not secure and is done so on a non-confidential basis only.
The use of this website to ask questions or receive answers does not create an attorney–client relationship between you and Justia, or between you and any attorney who receives your information or responds to your questions, nor is it intended to create such a relationship. Additionally, no responses on this forum constitute legal advice, which must be tailored to the specific circumstances of each case. You should not act upon information provided in Justia Ask a Lawyer without seeking professional counsel from an attorney admitted or authorized to practice in your jurisdiction. Justia assumes no responsibility to any person who relies on information contained on or received through this site and disclaims all liability in respect to such information.
Justia cannot guarantee that the information on this website (including any legal information provided by an attorney through this service) is accurate, complete, or up-to-date. While we intend to make every attempt to keep the information on this site current, the owners of and contributors to this site make no claims, promises or guarantees about the accuracy, completeness or adequacy of the information contained in or linked to from this site.
