Q: Is it legal for uber eats to not refund me for a delivery not delivered?

A: Based on the situation you've described, it seems that Uber Eats may not be handling your refund request appropriately. Here are a few points to consider:

1. Uber Eats' refund policy: According to their terms and conditions, Uber Eats typically offers refunds for orders that were not delivered, were missing items, or did not meet certain quality standards. They should not require you to provide a picture of the delivered items in order to process a refund for an undelivered order.

2. Consumer protection laws: In Washington state, the Consumer Protection Act (CPA) prohibits unfair or deceptive business practices. Refusing to refund a customer for a service that was not provided could potentially be considered an unfair practice under the CPA.

3. Documentation: Keep records of your order confirmation, any communication with Uber Eats support, and evidence that the order was not delivered (if possible). This information may be helpful if you need to escalate the issue.

4. Escalate the issue: If Uber Eats support continues to deny your refund request, consider escalating the issue to a higher level of support or management. You can also file a complaint with the Washington State Attorney General's Office or the Federal Trade Commission if you believe Uber Eats is engaging in unfair business practices.

5. Alternative dispute resolution: If all else fails, you might consider initiating a chargeback with your credit card company or pursuing alternative dispute resolution methods, such as mediation or arbitration, as outlined in Uber Eats' terms and conditions.

In summary, based on the information provided, it appears that Uber Eats should refund your order if it was not delivered. If they continue to deny your request, you have several options for escalating the issue and seeking a resolution.