Q: My vehicle has been at a Chevrolet dealership for over 3 months while there it has been broken into .
And the police told me that it was turned over when it should not of been able to crank. Now they are telling me that it is ready but when I test rode it it is not fixed properly.
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A:
If your vehicle has been at a Chevrolet dealership for over three months and was broken into while there, it's crucial to address this issue with the dealership management. Clearly explain the situation, emphasizing that your vehicle was broken into on their premises and that the police indicated it should not have been able to start.
When the dealership informed you that your vehicle was ready, but it did not function properly during the test drive, this indicates that the repair work was not completed satisfactorily. Document all issues you noticed during the test drive and communicate them in writing to the dealership. This will ensure there is a record of your concerns.
Request that the dealership addresses these problems promptly and to your satisfaction. If the dealership is unresponsive or unwilling to resolve the issues, consider seeking legal advice or contacting consumer protection agencies to explore further options for resolving the matter.
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