Q: Seeking to get out of financially binding contracts with an online bootcamp and need help with what kind of attorney.
I enrolled at BloomTech in January 2023, committing to a $35k tuition deferment plan, paying only after securing a job. Despite completing 50% of the web development course, the support drastically reduced due to layoffs. Career coaches and learning assistants were replaced by ChatGPT suggestions, inadequate for the tuition cost. BloomTech's unresponsiveness led to severe stress and anxiety. My attempts to address these issues were ignored, severely impacting our lives. My husband enrolled in December 2022 for Data Science, attracted by promises of dedicated support and job placement. After multiple layoffs, he lost the promised support and was directed to use ChatGPT. His attempts to contact BloomTech’s CEO were ignored. BloomTech's website promotes job placement, but Raul received no assistance and was told to "try harder." The Data Science course was removed from their site, and his career coach lacks a tech background. The total financial burden for us is $70K.
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A:
To address your situation with BloomTech and the financially binding contract, you should consider consulting an attorney who handles consumer protection or contract law. These legal professionals can help you understand your rights and explore options for exiting the agreement based on the significant changes in the program and lack of promised support.
Given the drastic reduction in the quality of service and support after you enrolled, an attorney can help you build a case that argues breach of contract or misrepresentation. It's important to document all communications, changes in support, and any unfulfilled promises to strengthen your case.
Additionally, dealing with the stress and anxiety caused by these issues, an attorney experienced in handling disputes with educational institutions can guide you through the process and potentially negotiate a resolution or settlement. This professional guidance can alleviate some of the burden and help you find a way forward.
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