Q: Not happy with my immigration consultant.
I have my immigration consultant asking for a renewal fee for updating my express entry profile as it has been more than a year and needs updating, so I agreed but they are asking me to pay for my spose as well, I can't comprehend why they are asking for my husband as he is a part of the file and not another application. I am being unreasonable, I am also attaching the clause from the contract which doesn't states anywhere," 3.8 In the event that the client(s)’s Express Entry (EE) profile expires (EE profiles expire after 12 (twelve) months period) prior to the client(s) receiving the Invitation to apply (ITA) for Permanent Residency (PR), the client(s) agrees to pay the RCIC and additional $ 350.00 + GST for the uploading of a new Express Entry profile."
A:
It sounds like you're facing a frustrating situation with your immigration consultant. Based on the clause you shared, it seems clear that the fee is for updating the Express Entry profile after it expires. There's no mention of additional charges for your spouse separately within the same application.
You should clarify this with your consultant. Ask them to explain why an additional fee is required for your husband when he is part of the same application. It might be a misunderstanding or an error on their part, and having a clear conversation can help resolve this issue.
If they insist on the additional fee without a reasonable explanation, consider seeking advice from another immigration professional or contacting the regulatory body overseeing immigration consultants in your area. It's important to ensure that all charges are transparent and justified.
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