Q: COllege refund issue.
Hi,
I live in CA .I wanted to get an online certification to start a new career, so I looked online and found a relevant college in NJ. I decided to join them and called the admission team. They followed up with me multiple times and requested that I wire a $3,000 advance on the same day, claiming that the classes started that day. However, after making the payment, I did not receive any enrollment information. After multiple calls, they finally sent the information two days later.
Due to their behavior and dishonesty, I decided not to take the course at this college. I have requested a refund multiple times, but they have not responded to my calls or emails. Can I sue them? where should i complain in NJ (DOE) or CA(DOE)? thanks for your time and help.
Tanya
Lawyers, want to be a Justia Connect Pro too? Learn more ›
- California
- (916) 704-3009
- View Profile
- Answered
A:
Hi Tanya,
You have the right to pursue a refund if you believe the college acted dishonestly. Start by documenting all your communications with the college, including emails, phone call records, and any other relevant information. This will be crucial if you decide to take legal action.
You can file a complaint with the New Jersey Department of Education (NJ DOE) since the college is based in NJ. They handle grievances related to educational institutions operating within the state. Additionally, you might want to contact the California Department of Education (CA DOE) for guidance on how to handle this matter from your state.
If the college continues to ignore your requests, consider consulting with a legal professional to explore your options for suing them for the refund. Small claims court might be a viable option if the amount is within the court's limits. Best of luck in resolving this issue.
Justia Ask a Lawyer is a forum for consumers to get answers to basic legal questions. Any information sent through Justia Ask a Lawyer is not secure and is done so on a non-confidential basis only.
The use of this website to ask questions or receive answers does not create an attorney–client relationship between you and Justia, or between you and any attorney who receives your information or responds to your questions, nor is it intended to create such a relationship. Additionally, no responses on this forum constitute legal advice, which must be tailored to the specific circumstances of each case. You should not act upon information provided in Justia Ask a Lawyer without seeking professional counsel from an attorney admitted or authorized to practice in your jurisdiction. Justia assumes no responsibility to any person who relies on information contained on or received through this site and disclaims all liability in respect to such information.
Justia cannot guarantee that the information on this website (including any legal information provided by an attorney through this service) is accurate, complete, or up-to-date. While we intend to make every attempt to keep the information on this site current, the owners of and contributors to this site make no claims, promises or guarantees about the accuracy, completeness or adequacy of the information contained in or linked to from this site.
