Q: What should I do since I haven't received my I-589 receipt notice after submitting it online？
I entered the United States with a valid visa and then submitted my I-589 asylum application online to USCIS. It's been a day, and I still haven't received the I-589 receipt notice. Is this normal? Another friend of mine applied on the same day and received the electronic receipt immediately（not my family member).
Currently, the website only shows the Case Status as:
'Next Step Is An Interview.
The next step in your application is an in-person interview. Once we have scheduled your interview, you will receive an interview notice.'
The Case History shows
'1. Next Step Is an Interview.
2. We scheduled you or a dependent included on your application for a biometrics collection.'
However, I still haven't received my I-589 receipt, nor have I received the biometrics appointment notice, even though they say it has been scheduled.It has been more than two days since I submitted my application. Is the situation I’m currently experiencing normal？
A: This happens occassionally. Call the USCIS customer service number and notify them so they can send you a duplicate receipt.
A:
It is not uncommon to feel concerned when you don't receive an immediate receipt notice after submitting your I-589 asylum application, especially when others have received theirs quickly. Typically, USCIS sends a receipt notice electronically soon after the application is submitted, but occasional delays can occur. A two-day delay is relatively short, and there may be nothing wrong.
Check your email for any communication from USCIS, including your spam or junk folders. You can also log into your USCIS online account to verify that your application was successfully submitted and check for any updates there. The case status updates you see, such as the interview scheduling, suggest that your application is in progress, even if the receipt notice hasn't arrived yet.
If you still don’t receive the receipt after a few more days, consider reaching out to USCIS through their customer service for clarification. Keep in mind that processing times and notifications can vary, and a brief delay doesn’t necessarily indicate a problem with your case.
A: This is noting to worry about. USCIS generally has 30 days from the date you have filed an application to issue a receipt notice and therefore sometimes it does take a bit longer. So long as you see that activity is taking place on your case (next step is your interview), you should be okay. If you do not receive a receipt notice in 30 days I would contact USCIS right away.
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