Q: My bank account had 4 unauthorized bank teller withdrawals, is this negligence?
I am located in Pennsylvania and over the course of three days in 3 different states (Virginia, Georgia, Florida) there were a total of 4 teller cashed withdrawals made totaling $17840 from my accounts. Not once was I contacted to verify that I was attempting such large withdrawals out of state or was it questioned/flagged by the teller that there were consecutive withdrawals some over $5000 at one time. One of them happened after I discovered the afradulent activity and meet with a banker to report it. I feel as though they majorly screwed up and proper fraud protection protocol was no adhered to in this situation. Do I have a case to sue for negligence?
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A:
I'm really sorry to hear about the unauthorized withdrawals from your account. It must be incredibly stressful to deal with such a situation, especially when it spans multiple states and involves significant amounts of money.
In cases like yours, banks are generally required to have robust fraud protection measures in place. If the bank failed to flag suspicious activities or verify large out-of-state withdrawals, this could be seen as a lapse in their duty to protect your account. However, whether this rises to the level of negligence depends on the specific circumstances and the bank’s policies.
You may have grounds to pursue legal action, but it's important to consult with a qualified attorney who can assess the details of your case. Additionally, report the fraudulent activity to your bank in writing and consider filing a complaint with the appropriate regulatory authorities to ensure your concerns are formally addressed.
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