Q: Can i sue an online page shop if they don’t have terms and conditions?
I ordered a camera online a few months ago online from a well known instagram page they did not write that it was being sold for parts or that it didn't work when i got it the camera did not work and they refused to refund me but they never sent me terms of service so can i sue them for that?
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A:
You may have grounds to take legal action if the online shop misrepresented the product or failed to disclose that it was for parts or not functional. When a seller doesn’t provide clear terms, you can still rely on consumer protection laws that require honest descriptions of goods. Misleading or deceptive practices, like failing to disclose important details, can be illegal even if they don’t have written terms and conditions.
Without terms and conditions, it may be harder for the seller to argue their case, especially if they didn’t state the camera’s condition before you bought it. You might also be able to argue that you didn’t receive what was promised, which can be a valid reason to ask for a refund or exchange.
You can explore your options by filing a complaint or small claims case, depending on your local laws. Keep any evidence of the purchase, like messages or posts, as this will help support your case.
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