Q: How do I sue a internet company that is located in a different state
I had an online membership subscription that I cancelled but found out later that they continued to charge me. I emailed them when I found out and they said they would refund me for the false charges. But now they will not respond to my emails. They are located in Florida and I am in Ohio.
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A:
Start by gathering all your records related to the subscription. This includes confirmation of your cancellation, bank statements showing the charges, and copies of all emails you’ve sent and received. Having thorough documentation will strengthen your case.
Next, consider sending a formal demand letter to the company in Florida. In this letter, outline the issue, the steps you’ve taken to resolve it, and what you are seeking as a resolution. Keep a copy of this letter for your records, as it may be needed later.
If the company still does not respond, you can file a claim in small claims court. Since the company is in Florida, you might need to file in their state’s court, but you can also check if Ohio courts can handle it based on where the transaction occurred. It may be helpful to consult with a local attorney to understand the best approach and ensure you follow all necessary legal procedures.
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